healthcare

In 2007 startte ik bij ZNA (Ziekenhuis Netwerk Antwerpen) als ICT Domein Manager voor Administratieve Toepassingen. Het hoofddoel was de zelfontwikkelde applicaties minimaal te verbeteren en klaar te stomen voor afbouw in afwachting van een nieuw ZIS (Ziekenhuis Informatie Systeem).

healthcare manager applicaties

Na drie jaar werd mijn rol uitgebreid naar ICT Manager Ondersteunende Toepassingen. We zetten maximaal in op doorgedreven business- en procesanalyse voor de ontwikkeling van workflows om verschillende ziekenhuisprocessen te optimaliseren.

Ook nam ik de financiële en andere ondersteunende processen en applicaties onder mijn hoede en integreerde die end-to-end met administratieve processen.

healthcare
healthcare

healthcare manager pmo

Door de toenemende druk voor verbetering en vernieuwing, zowel van werking als van applicaties, was er in 2016 nood aan overzicht in alle aanvragen die om een projectmatige aanpak vroegen. Ik groeide door naar Manager ICT Projecten & ICT Office”. Daarbij optimaliseerde ik ook de belangrijkste processen rond budgetbeheer en governance voor projecten in ondersteunende tools.

Een jaar later evolueerde ik naar Manager Projecten & Innovatie. Ook de projecten van Kwaliteit, HR en de ziekenhuisaccreditering werden opgenomen in een ziekenhuis-brede controle en rapportering.

Healthcare consultant

Door diverse vragen uit de sector en de persoonlijke nood om mijn ervaring breder in te zetten, besloot ik in 2018 om mijn expertise breder in de markt beschikbaar te stellen. Zo startte ik als zelfstandig consultant mijn eigen bedrijf MENSENWERK (maatschappelijke naam: Re-Move GCV).

healthcare

de praktijk

mensenwerk

Team leadership & coaching, guidance & coaching of team members on project management and daily support

mensenwerk

Liaison between hospital and Emmaüs ICT department

mensenwerk

Liaison between Dienst Informatisering and Nursing & Medical departments

mensenwerk

EPD program management for KWS NexuzHealth suite implementation

mensenwerk

EPD project management & project/process guidance for EPD KWS NexuzHealth suite implementation

mensenwerk

Selection & recruitment, recruitment of new team members and future lead of department

mensenwerk

Implement silent rooms for intensive care (centralized alarm monitoring)

mensenwerk

HR digitalisation roadmap architecture

mensenwerk

H++ xperthis roadmap management & contract negotiation

mensenwerk

Process optimalisation Anapath

mensenwerk

Business Contuinity Planning for critical business processes

mensenwerk

Research Dicom routing & management middleware tool

mensenwerk

Research Dicom source import tool
Upgrade CardioReportXP hardware & software (Cardio)

mensenwerk

Upgrade Agfa iPlan hardware & software (Cardio)

mensenwerk

Upgrade Audiqueen hardware & software (NKO)

mensenwerk

Research PACS workstation availability tool

mensenwerk

Upgrade Accolado software (NKO)

mensenwerk

Implement helpdesk tool SD+ (Radiology)

mensenwerk

Upgrade device connected audiology hardware to Windows10

mensenwerk

Team leadership & coaching, guidance & coaching for ICT managers on management level

mensenwerk

Organisation redesign, change and integration project of 2 ICT teams with different cultures into new organizational structure (due to merge of hospitals)

mensenwerk

ICT project & process methodology for domain migration

mensenwerk

ICT project & process methodology for helpdesk tool implementation (Topdesk)

mensenwerk

Selection & recruitment, recruitment of new team members and future lead of department

mensenwerk

End to end proces analysis with 6 teams for organizational change in 2 campi of Woonzorgcentrum Stad Hasselt

mensenwerk

Integration Mens & Zorg – Change and integration traject of different teams with different cultures into new organizational structure

mensenwerk

Team leadership & coaching

mensenwerk

Software replacement (implementation + migration) for hospital administration processes front (desk) & backoffice (patients invoicing) – Oazis xperthis

mensenwerk

Software implementation for improving hospital patients meal ordering & delivery process –CuliCart PinkRoccade

mensenwerk

Software implementation (implementation) for hospital outfit delivery & cleaning – KUA/KIA + The Cleaning System

mensenwerk

Software implementation for patients self-service registration at hospitals desk – Oazis xperthisSoftware implementation (process analysis + implementation) for identity & access management of internal & external resources (location access + application access through personnel badge system) – VSK Electronics

mensenwerk

Mediation in conflict / crisis project between supplier and hospital concerning employee planning registration software

mensenwerk

Software implementation (process analysis + implementation) for managing hospital business projects & budget demands

mensenwerk

Program, process, project & change leadership (process analysis + implementation) for the overall quality & safety program in hospitals accreditation – JCI accrediation

mensenwerk

Process analysis for redesign & migration legacy application into stable request ticketing system – Omnitracker Omninet

mensenwerk

Software upgrade for all medication stores in different hospitals – Vanas

mensenwerk

Software upgrade in conflict / crisis project in 3 independent hospitals emergency departments – E-Care

mensenwerk

Setup (process & implementation) of application lifecycle management of critical hospital applications

mensenwerk

Software implementation for improving patients finance in hospitals through quicker registration – XDE xperthis

mensenwerk

Mediation in conflict / crisis project between supplier and hospital concerning paper scanning to digital storage

mensenwerk

Software implementation (process analysis + implementation) for hospital project portfolio management

mensenwerk

Screening of external project management courses, internal development and coaching of project management skills and methods

mensenwerk

Guidance, advice and support analysis in architecture projects on migration of 2 applications to 1 with patient data (war on doubles)

mensenwerk

Process optimization on different business processes in HR (f.e. recruitment workflow, education request workflow,…), IT (application access requests, equipment requests,…) and Finance (f.e. order to invoice workflow,…)

mensenwerk

Analysis of alignment between organizational mission & vision, process landscape ownership and projects implementation with critical capacity planning

mensenwerk

Analysis, guidance, advice and mediation on SLA agreements between business and IT alignment in hospital including smoother collaboration between the different IT departments

mensenwerk

Mediation in conflict / crisis project between supplier and multiple hospitals concerning process on follow up maintenance critical medical devices

mensenwerk

Process optimization in conflict / crisis project between hospital departments in safety & quality project concerning clean / non clean environments